Terms & Conditions

Updated November 2019

Terms and Conditions

  • While Drymen Camping wishes every guest to relax and enjoy themselves during their stay, please note we operate a Respect Others Policy. Be respectful to others by:
  • Adhering to a no noise policy after 10pm every night
  • Not playing loud music anywhere on the campsite at any time
  • Drinking responsibly and not being a nuisance to others
  • Only consuming alcohol within or at your Tent / Kocoon / Geopod
  • Being friendly towards others and not showing any aggressive behaviour during your stay
  • Showing care towards other guests personal belongings
  • Any guest who doesn’t adhere to our policies and disrupts the enjoyment of other guests will be required to leave the campsite immediately with no refund of camping fees due.
  • Children are welcome at Drymen Camping but we do not allow children under the age of 18 to stay unaccompanied without a responsible adult present
  • Drymen Camping does not accept large groups who are not walking the West Highland Way. This includes groups of young adults, stag and hen parties and any decision is ultimately at the discretion of Drymen Camping. If in doubt please contact us.
  • Dogs are welcome at Drymen Camping on the following conditions:
  • No more than one small dog is permitted per allocated Kocoon or Geopod booking at any time, and only one Kocoon and one Geopod has been allocated to accommodate the allowance of dogs. Please contact us if in doubt.
  • Dogs must be kept on the lead and under control at all times so as not to disturb other guests and especially as livestock is kept on the adjacent farms and fields 
  • Dogs must be taken off site for any ‘business’
  • If any dog fouling occurs on site, it must be bagged and binned as soon as possible
  • Dogs must not be taken into the campsite showers. If your dog requires washing, please ask and we can arrange to take you to an outdoor hose.
  • Barbeques are permitted on site on the condition they are not placed directly on the grass or directly on picnic benches to cause burning. Please use the pieces of slate provided to place underneath the barbeque to prevent burning. In the event the grass or picnic benches have been burnt Drymen Camping reserves the right to issue a fine of £50 to cover renewal and repair costs.
  • Fires are only allowed, weather permitted, using firewood supplied by Drymen Camping and in designated fire pit areas. Anyone found burning unsuitable materials or out with designated areas will be required to leave the campsite immediately with no camping fee refund due.
  • A maximum of four visitors are permitted on site on the basis they are there to meet campsite guests only between the hours of 1000am and 1800pm and are not there to use the campsite facilities without pre-paying a fee of £5 per person made directly to Drymen Camping. It is essential, for security and health and safety that visitors report to the reception on arrival. Entry to the site and parking onsite will be at the Drymen Camping’s discretion.
  • While we wish you an enjoyable holiday, should you have cause for complaint, please contact Drymen Camping management immediately who will try to resolve your complaint. Please note that if you don’t give us the opportunity to resolve the problem by reporting it to us, we may not be able to deal with any complaint on your return and your rights to claim may be reduced or forfeited.
  • Drymen Camping holds all required insurances. Any potential claims should be made through the appropriate channels and in accordance with UK legislation.
  • Privacy Policy:  By providing any personal information, you will not be opted into any marketing campaigns ran by Drymen Camping nor will your details be distributed to any third parties for any reason. Contact details will only be kept for the purposes of completing bookings and answering queries and will be deleted after a reasonable period of time unless specifically requested in writing by yourself to be removed at an earlier date as is your right.
  • We reserve the right to change these terms at any time

Booking conditions

Camping

  • Full payment is due upon booking. Prices are per person per night

Kocoons

  • Full payment is due upon booking. Prices are per unit per night

Geopods

  • Full payment is due upon booking. Prices are per unit per night

Accommodation can be booked either online or directly with Drymen Camping. We accept online payment via Stripe and cash on arrival only, no cheques.

Please check your email confirmation, as we cannot be held responsible for errors in information provided at the time of booking.

Adults over the age of 18 must make all bookings

  • Check-in times are between the hours of 1400pm and 2000pm during summer months or before sunset whichever occurs earliest. If you intend to arrive out with these times please contact us in advance on (+44) 07494144064. Please note if you have not contacted us, your booking will be held until the times aforementioned on the day of your arrival, after which it will be put up for re-sale and your booking treated as a cancellation with no refund due.
  • West Highland Way walkers are welcome to pay on arrival if no prior booking has been made and tent pitches, Kocoons or Geopods are still available.
  • Check-out time is 1000am to allow for facility and site cleaning
  • Tent pitches can be pre-booked and paid for on a per person per night basis and on the understanding there are no pre-allocated pitches. Campers can chose their preference of where to set up on the campsite lawn on a first come first served basis
  • Drymen Camping reserves the right to refuse entry to anyone who we feel will not be able to follow our policies as detailed in our terms & conditions below.

The prices advertised are accurate at the time of booking. Prices can move up or down and Drymen Camping reserve the right to do so. Customers are advised to check the website for the most up to date information including our latest promotions, deals and discounts.  Although prices may vary from time-to-time, the price payable is the price confirmed at the time of booking.

The prices are based on a daily rate unless otherwise stated. Prices include VAT at the current prevailing rate.

Whilst we will make every effort to ensure that our prices remain unchanged, they may be amended at any time prior to payment of the final balance.

Prices do not include any additional services, features and facilities unless expressly stated.

Promotions, deals or discounted offers are provided at the discretion of Drymen Camping. All offers are subject to availability, cannot be used in conjunction with any other offer or discount and may be withdrawn at any time. Retrospective refunds are not permitted against any offer or promotion advertised after such time a booking is made.

Cancellation Policy

Camping

  • Full refund (minus fee*) due if cancelled within 48 hours of arrival, no refund due if under 48 hours

Kocoons

  • Full refund (minus fee*) due if cancelled within 3 weeks of arrival, 50% refund within 2 weeks, no refund due if under 2 weeks

Geopods

  • Full refund (minus fee*) due if cancelled within 3 weeks of arrival, 50% refund within 2 weeks, no refund due if under 2 weeks

*The ‘minus fee’ should a refund be issued, is made up of any unrecoverable monies to Drymen Camping such as third party commission or online payment fees. If further clarification is required, please contact us.

If you decide to leave early for any reason Drymen Camping will not issue any refund for unused Kocoon or Geopod nights. 

Unfortunately, in rare circumstances Drymen Camping may have to cancel your booking. In these circumstances we will offer you a full refund of any fees paid or the option of an alternative pitch/site of a comparable standard (with you paying any additional cost or receiving a refund in respect of a price difference). No other compensation is available.

If you wish to amend your booking, you must notify Drymen Camping as soon as possible and are subject to availability and the terms of our cancellation policy. 

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